> ## Documentation Index
> Fetch the complete documentation index at: https://docs.shippeek.com/llms.txt
> Use this file to discover all available pages before exploring further.

# WordPress / WooCommerce plugin

> Install and configure the ShipPeek plugin for WooCommerce shipping rates.

The ShipPeek WordPress plugin integrates real-time LTL and parcel shipping rates directly into your WooCommerce checkout.

## Features

* Real-time rate shopping at checkout from all your configured carriers
* Automatic freight class and packaging detection based on product settings
* Configurable origin location and facility type
* Support for both LTL and parcel rates
* Compatible with WooCommerce shipping zones

## Installation

<Steps>
  <Step title="Download the plugin">
    Download the latest ShipPeek plugin ZIP from your ShipPeek dashboard or contact support for the file.
  </Step>

  <Step title="Upload to WordPress">
    In your WordPress admin panel, go to **Plugins > Add New > Upload Plugin**. Select the ZIP file and click **Install Now**.
  </Step>

  <Step title="Activate the plugin">
    After installation, click **Activate Plugin**.
  </Step>

  <Step title="Configure API credentials">
    Go to **WooCommerce > Settings > Shipping > ShipPeek**. Enter your API credentials:

    * **Client ID** -- Your ShipPeek client ID
    * **Client Secret** -- Your ShipPeek client secret
    * **Environment** -- Select Sandbox for testing or Production for live rates
  </Step>

  <Step title="Set your origin location">
    Configure your shipping origin:

    * **Origin postal code** -- Your warehouse/fulfillment center ZIP code
    * **Origin type** -- Facility type (e.g., `business dock`, `business no dock`)
    * **Origin country** -- USA or CAN
  </Step>
</Steps>

## Product configuration

For accurate LTL rates, configure each WooCommerce product with shipping dimensions:

* **Weight** -- Product weight in pounds
* **Dimensions** -- Length, width, height in inches
* **Freight class** -- NMFC freight class (use the ShipPeek custom field or a compatible plugin)
* **Packaging type** -- How the product is shipped (pallet, box, etc.)

## Shipping zones

The ShipPeek plugin works with WooCommerce shipping zones. Add ShipPeek as a shipping method in any zone where you want to display carrier rates at checkout.

## Troubleshooting

### No rates displayed at checkout

* Verify your API credentials are correct in the ShipPeek settings
* Check that the destination ZIP code is valid
* Ensure products in the cart have weight and dimensions configured
* Confirm your ShipPeek account has active carriers

### Rates are slow to load

The plugin queries multiple carriers in real-time. Consider using the `timeout` setting to limit how long to wait for slower carriers. A timeout of 10-15 seconds is recommended for checkout.

### Plugin version

The current plugin version is **v1.6.5**. Check for updates in your ShipPeek dashboard.